on 05-04-2022 13:30
Hi there
I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning.
I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'.
I called 202 over the weekend and factory reset the watch (and they said they reset everything at their end) and tried to re-set it up, but it's still activating.
Spoke to somebody on chat who said they would raise a ticket, but that it will take days... I'm ready to just send the thing back - does anyone have any suggestions?
(Visual Voicemail and WiFi calling are activated and phone and watch are up to date with the latest software version.)
Many thanks
on 03-01-2023 20:11
on 03-01-2023 20:11
on 03-01-2023 20:20
on 03-01-2023 20:20
on 03-01-2023 20:32
on 03-01-2023 20:47
Hi guys,
I have a similar problem too, set up the mobile plan for my watch on 01/01, settings must have been kicked out when I unpaired my watch, can no longer get cellular, no option to set it up online again as getting error code 14, have called customer services and gone into store but no one is able to fix the issue. Can anyone here help?
03-01-2023 21:26 - edited 03-01-2023 21:28
03-01-2023 21:26 - edited 03-01-2023 21:28
on 04-01-2023 12:26
on 04-01-2023 13:07
@Cleoriff thanks for the tag @NorfolkAndrew will private message you
on 04-01-2023 13:18
on 04-01-2023 13:18
Thanks so much @Anonymous 😉
Veritas Numquam Perit
on 04-01-2023 15:16
on 04-01-2023 15:16
on 04-01-2023 15:17
on 04-01-2023 15:17