Apple Watch 8 upgrade no cellular connection.

[aldaweb]

I've went through the usual process to transfer the eSIM from the old watch 6 to the new series 8 and have received notification that it was activated but it constantly shows no connection.

There are no error messaages and CS just sent me to a generic help page.

Is this related to the problems others are having regarding activation?

[MI5]

@aldaweb 

Many problems with esim and Apple watch.

Generally, a switch to physical sim fixes it.

[aldaweb]

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@MI5 wrote:

@aldaweb 

Many problems with esim and Apple watch.

Generally, a switch to physical sim fixes it.

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Sadly not an option with the watch.

Thanks for confirming my analysis though.

[aldaweb]

@O2KyleW I see you were able to help Adders89 with a similar problem, are you able to offer any solutions for mine?

[Cleoriff]

Nice to see you posting again @aldaweb 😉

[MI5]

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@aldaweb wrote:

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@MI5 wrote:

@aldaweb 

Many problems with esim and Apple watch.

Generally, a switch to physical sim fixes it.

---

Sadly not an option with the watch.

Thanks for confirming my analysis though.

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I meant if the phone was using an esim.

I know you can't change the watch sim.

[aldaweb]

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@Cleoriff wrote:

Nice to see you posting again @aldaweb 😉

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Thanks Denise. Sadly only when I hit a problem. Good to see many of the same people are still around. 😊

[aldaweb]

Just to update on this, I switched the airtime plan back to the previous watch and then back to the new watch and now it all works properly 😀

[Cleoriff]

Great news @aldaweb 😉