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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3727 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 340535 Views
  • 4 replies
  • 0 kudos

Resolved! New Device

I am just wondering if there is any faster way to get my new device if i order it ?

Caitlin5 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! No signal at all.

Hi.I wake up this morning and I don’t have signal at all I’m not sure what’s happening.I tried to turn it on and off and it still doesn’t work.My number is could you please check what is the issue. Thank you. [Mod edit: Please do not share personal d...

98 by Level 1: Joiner
  • 818 Views
  • 3 replies
  • 0 kudos

Resolved! Claiming the £100 gift card

Hi all I have had the iPhone 13 and it should come with the £100 gift card how is this sent/claimed

Anthonyb by Level 1: Joiner
  • 4577 Views
  • 1 replies
  • 0 kudos

Fake o2 calls

I've had missed calls almost every day this week from the number 01612 776640. I finally answered it today and it was someone claiming to be from o2, but I'm pretty certain it's a scam - they asked questions about my how much I spend per month and sa...

Anonymous by Not applicable
  • 8577 Views
  • 29 replies
  • 0 kudos

Resolved! AirPod pro case not charging

Hello, my AirPod pro case is no longer charging. I’ve performed a reset but it’s still not charging. I’ve tried different cables but nothing seems to work. They are within their warranty still, should I ask O2 to get them repaired?

Slaurence by Level 1: Joiner
  • 675 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

it’s been a month and I haven’t received the rest of my refund yet!!!!!! Very disappointed

Resolved! Unlocking unused iPhone 5

Hi, I have an iPhone 5 SE which I no longer use (replaced last year by iPhone 13). Will the 5 SE already be unlocked?

barryb by Level 1: Joiner
  • 806 Views
  • 3 replies
  • 0 kudos

Resolved! Data not working

for the last month or so my mobile data has been stocking! I live and work in Cornwall and I need to be using my mobile data while at work as I'm on a boat and collecting data as well as having to use our works booking system for passengers that come...

Jones97 by Level 1: Joiner
  • 556 Views
  • 1 replies
  • 0 kudos

My phone isn't receiving texts and won't make calls

Hello I have an iPhone 12 mini. I've noticed recently it won't send texts or receive calls unless I turn it off and on again. It's fine on wifi but the moment I need 4g for hot spotting the internet stops working. When I try and make a phone call it ...

Hlo by Level 1: Joiner
  • 668 Views
  • 1 replies
  • 0 kudos

Resolved! Dilemma. Would love to be able to work this out.....

Could you help me get my head round this dilemma please: My elderly neighbour has an android and an iPad. She struggles with her android and is replacing it with an iPhone so that it works alongside her iPad. DILEMMA: On setting up, should I sync her...

GaryW by Level 1: Joiner
  • 1652 Views
  • 7 replies
  • 0 kudos