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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours from 15 May...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 151 Views
  • 2 replies
  • 1 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 327460 Views
  • 4 replies
  • 0 kudos

Resolved! New customer can send but not receive after number port

Since my number was ported last week, I can make calls and send SMS, but incoming calls and texts from most people are not being received. However, when O2 customer services call me, it comes through. I think what is happening is that calls from some...

Paul-7 by Level 1: Joiner
  • 1840 Views
  • 1 replies
  • 0 kudos

Change my mind

Hi. I purchased a Apple phone but I changed my minde and I want to return it back, and cancel my payment plan. What I need to do now? Thank you Edita

efita87 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! Texts not working

Hi i have a iphone 11 and the texts are saying not delivered also the imessages are not working?

Resolved! Locked 4s

I recently brought an IPhone 4s from ebay, its currently locked to a network and I want to get it unlocked as its secondhand (if not more)I saw that i could start a live chat online but haven't had much success Is it possible a team member could mess...

Nadeem903 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Credit check

So I've heard very conflicting stories about this but just wanted to see some opinions, I ordered the iPhone 13 yesterday at 11:35am, I got emailed all of the documents for example T&C'S, legal documents, and pre credit contract, following an email s...

liv_x by Level 1: Joiner
  • 663 Views
  • 1 replies
  • 0 kudos

Resolved! Link Apple Watch to new number

My watch contract is up and was thinking about upgrading my watch but I was wondering if I still pay for airtime can I swap my watch to a different number on my account so someone else can use it and can upgrade to a new watch on my own number

ChrisP1 by Level 1: Joiner
  • 988 Views
  • 1 replies
  • 0 kudos

Increase time the iPhone rings before diverting to Voicemail

O2's FAQ for iPhone has the following topic:"Can I increase the length of time the iPhone rings before diverting to voicemail?Yes, just like any other handset you can change the length of time the iPhone rings before diverting to voicemail by enterin...

Anonymous by Not applicable
  • 187650 Views
  • 48 replies
  • 5 kudos

Resolved! Apple Watch won’t connect to cellular

Hii have an activated Airtime Plan on my Apple Watch. However I can’t access calls/texts/data. in the About section of the Watch, sometimes it says No SIM and other times it says ‘SIM not provisioned’I have tried unpairing and re-pairing, removed dat...

DarrellB by Level 1: Joiner
  • 5851 Views
  • 16 replies
  • 0 kudos

Resolved! How to activate wi-fi calling

I have an Apple iPhone SE (64GB) Model MX9R2B/A.I am trying to activate wi-fi calling but I just keep getting into an endless loop of "see if you phone is able to do this" kind of message then back to switching the toggle for wi-fi calling on and it ...

Mattanddo by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos