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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10109 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385637 Views
  • 4 replies
  • 0 kudos

Resolved! Can I swap a phone in shop if I got online?

Hi I got a iPhone 13 and was thinking of swapping for the Samsung 22 ultra can I jsut take my unopened phone to a shop even if I bought it online? Thanks

Resolved! Cancel my order

I place my order by mistake please cancel my order as soon as possible please

Resolved! AirPod Max

Has anyone else ordered any AirPod Max’s through O2 and still not received them? I ordered mine 6-7 weeks ago and when I bought them off the website. It was advertised I would receive them in 2 weeks? I have chased O2 so many times and I know there i...

LTDAr3 by Level 1: Joiner
  • 1243 Views
  • 4 replies
  • 0 kudos

Error code 14 on Apple Watch

Hi all. error code 14 when trying to add sim to watch. Please help as been a week and o2 unable to assist. Been into apple and not a watch issue!

Domw9499 by Level 1: Joiner
  • 1121 Views
  • 5 replies
  • 1 kudos

Resolved! iPhone 14 Pro Max "Call Failed"

My iphone was bought from the UK Apple Store because of the pre-Christmas iPhone 14 Pro Max drought at O2. I can receive calls but cannot make calls anywhere - getting the "Call Failed" message. Nor can I establish WiFi calling. The phone uses an eSI...

Suspishio by Level 1: Joiner
  • 2266 Views
  • 6 replies
  • 0 kudos

Resolved! Problem with iMessage (I am not receiving certain messages and when I do, are from unknown numbers)

Hello!Since I moved to o2 I am having issues with iMessages.I am not receiving all the messages from certain specific numbers and when I do, even knowing the sender, the message comes from an unknown number. For example:-I send a message to a contact...

Diego1 by Level 1: Joiner
  • 1113 Views
  • 2 replies
  • 0 kudos

Esim problems

Hi all. Recently bought an iPhone 14 pro in the us, so esim only. Current phone is iPhone 11. Back in UK order esim pack from O2, arrived today and followed O2 instructions by scanning QR code on old phone. Then did sim swap to transfer existing numb...

JamesK1 by Level 1: Joiner
  • 5731 Views
  • 9 replies
  • 0 kudos

Resolved! unpair apple watch

i want to unpair old apple watch and pair new one,. it gives a few options, what option do i chose ? worried about losing data plan that’s linked to watch as it’s got a separate sync so it can be used independently

Lee1970 by Level 1: Joiner
  • 924 Views
  • 1 replies
  • 0 kudos