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3G, E or GPRS question - what is the difference?

Anonymous
Not applicable

Hi,

 

I've had a Iphone 5c since launch day and I was really impressed with it, particularly it's signal strength and internet speed on 3G.  Since the IOS 7.0.3 update, I can't keep 3G, and drop to E or even GPRS.  I can't recall ever seeing this before the update or on my Iphone 4.  Have they split 3G into 3 groups of strength and that's why I'm seeing E or GPRS?  I'm also disappointed that I have a 4G ready phone, 4G ready sim card, but I couldn't get better than GPRS in Sheffield city centre!  I've read a few threads on here about data connection on the newer models, and just wondered if the introduction of seeing E, GPRS or 3G is just that, a new display thing?

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MI5
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Sheffield is a big area. A postcode search would be more appropriate.....

However, I seem to recall another member reporting poor 3G in Sheffield so maybe some work is still ongoing....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 23
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Anonymous
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Thanks bandofbrothers and MI1, I'm not in Sheffield, about 15 miles away. That was one time a few weekends ago. Signal at home and work is good. Holding onto 3G currently though....
Message 12 of 23
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MI5
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Someone must have plugged the mast back in slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 23
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Anonymous
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Hope so lol
Message 14 of 23
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Anonymous
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ROFL


slight_smile
Message 15 of 23
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Anonymous
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Well i took my phone into Apple store to the genius.  i explained that I couldn't hold 3G and even in the shop it was on E.  He hooked up to it wirelessly and took some data (I assume) then replaced my handset.  In and out in 10 minutes.  Sadly the problem remains so I can only assume it is the O2 signal. Maybe the case of the 5c is something to do with it.  A new phone, phone restored and it remains so maybe the work they're doing to upgrade to 4G is screwing up 3G around me 😞

Message 16 of 23
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Anonymous
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Not good to hear your having the same issue with a replacement phone hopefully the issue will correct itself

Message 17 of 23
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Anonymous
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It must be the O2 signal, that's the only variable now. Hopefully things will improve by themselves, in the meantime I'm stuck with slow internet outside of wifi!
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MI5
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Must be a signal issue whilst some 4g upgrade work is going on.
I know its a bit flaky around Chesterfield area at the moment so I assume work is being done on the network....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 23
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Anonymous
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Yea thanks MI5, i think it must be. I work near Worksop. Better reception at home (NG19) but can be dodgy indoors at times. Hopefully when the network improves it'll be like lightning! slight_smile
Message 20 of 23
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