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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3814 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 340887 Views
  • 4 replies
  • 0 kudos

Resolved! Ios7 Alerts on a blurry screen?

Why do the alerts that come through on the new ios7 just sit on a blurred screen and not directly on top of your wallpaper sreen like they used too, or am I missing something in the set up? Thanks in advance.

Anonymous by Not applicable
  • 4121 Views
  • 22 replies
  • 0 kudos

Resolved! No Service

Hello, I can't make or receive calls and messages for 2 days now. Is the network down or is it a problem with my phone?

Amb3r by Level 1: Joiner
  • 3280 Views
  • 11 replies
  • 1 kudos

Resolved! Unlocking iPhone 5

I've got an iPhone 5 that I will eventually need to unlock so I can use it abroad. I know how to contact O2 to do this but I was wondering if there is anything else I will need to do - someone told me that I will need to put a SIM from another carrie...

Anonymous by Not applicable
  • 3167 Views
  • 6 replies
  • 0 kudos

Resolved! DATA

Wondering if someone can help me... im on holiday right now in Spain.. my data/textes/calls got updated yesterday or today.. i get my bill through email today so i have a wee nosey.. then i come on to my account on the website (on laptop).. and its s...

Anonymous by Not applicable
  • 4267 Views
  • 28 replies
  • 0 kudos

Resolved! Cancellation and Refund

If my other half was to purcahse the Gold handset elsewhere how long would it take for the o2 to refund the money that she originally paid for the contract 5S ?? Just been speaking to o2 and they say the Golds are still out of Stock and they have no ...

Leebroath by Level 3: Thinker
  • 3584 Views
  • 4 replies
  • 0 kudos

Disable 3G Option removed in carrier update

Hi, As i'm sure others have noticed, the option to disable 3G for iphone has recently been / being removed via a carrier update. This was obtainted for me through itunes. I cannot stress how incredibly annoying this is. Everywhere i go i have dreadfu...

Anonymous by Not applicable
  • 9478 Views
  • 30 replies
  • 1 kudos

Resolved! iPhone 5s: LTE or 4G reception icon

Hello everyone, Could anybody confirm which icon should be displayed by the reception bar (dots) if we are under O2's 4G LTE Network? Is it 4G or is it LTE? The reason I am asking is because in the US with t-mobile LTE is displayed when the phone is ...

Anonymous by Not applicable
  • 11876 Views
  • 14 replies
  • 0 kudos

Resolved! Disabling 3g on iphone 5s ??

Hi all, On previous iphone's I had the option to turn off 3g - now I only have a 'disable 4g' option. My tariff doesn't include 4g so not fully sure why i'd even have this option. Reason for wanting to switch off 3g is to stop the phone constantly se...

Anonymous by Not applicable
  • 14888 Views
  • 10 replies
  • 0 kudos

New iPhone 5s users check for malfunctioning sensors

There are numerous articles about the iPhone 5s sensors giving significantly inaccurate values. If you receive a new iPhone 5s can you check your sensors and also note when you got your iPhone (newer batches of phones may have hardware fixes implemen...

Anonymous by Not applicable
  • 2298 Views
  • 2 replies
  • 0 kudos