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Anonymous
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3 Unread Emails???

My Email account is showing 3 unread emails but. I cannot find any unread emails? Anybody got any ideas how to clear this, ive tried a reboot etc. thanks in advance.
Posts: 84,052
Topics: 580
Solutions: 4,249
Registered: ‎04-01-2009

Re: 3 Unread Emails???

Not sure what the exact cause is to be honest but I would try deleting and re-adding  the account. Also check online on your pc to make sure there is nothing showing there. 

Posts: 99,130
Topics: 765
Registered: ‎14-01-2013

Re: 3 Unread Emails???


@jonsie wrote:

Not sure what the exact cause is to be honest but I would try deleting and re-adding  the account. Also check online on your pc to make sure there is nothing showing there. 


Happens to me sometimes when I have a lot of emails coming in.....often needs a long long long scroll down to find the unread ones......sure enough... they are usually there....Smiley Wink

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Anonymous
Posts: 0

Re: 3 Unread Emails???

Hi,

I found this.

"This worked for my iPhone 5, however I did the following:

Went into email settings and turned email to "Off"
Exited back to home screen and turned off the iphone
Turned iphone back on
Went into email settings and turned email "On"
This cleared the unread email notification, and when I went into email, my old email messages were not there. Therefore, I went back into settings and selected "Show 200 Recent Messages" and then refreshed my inbox, and my old email messages started to come back into view.

This was the only solution that worked for me, tried everything else."

Posts: 115,753
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: 3 Unread Emails???

Check drafts, outbox and trash too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 3 Unread Emails???

Thanks everyone, I deleted the account and then reinstalled it and it brought in the unread emails. However when i swipe the email it doesn't give me the option to trash it, it now offers archive instead. If I choose archive where does it then go as I cannot spot it?
Posts: 115,753
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: 3 Unread Emails???

[ Edited ]

To the cloud....

http://support.apple.com/kb/PH2652

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 3 Unread Emails???

Thanks I have found the trash option in my advanced settings within my email account on my iphone and turned it back on. Many thanks for all your help, great advice as usual. 😀
Posts: 115,753
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: 3 Unread Emails???

Awesome. Happy to help Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 3 Unread Emails???

Good to hear your sorted. 😄