set up email

[Anonymous]

I'm having the same problem. Email account has been down for 4 days now. I'm with BT. I've deleted the account and 're added meaning i lost all my emails and a message saying "unable to connect to email server to verify your account information. No response from server "
Please somebody help.

[Cleoriff]

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@Anonymous wrote:
I'm having the same problem. Email account has been down for 4 days now. I'm with BT. I've deleted the account and 're added meaning i lost all my emails and a message saying "unable to connect to email server to verify your account information. No response from server "
Please somebody help.

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That's strange @Anonymous. I have two email accounts, one is gmail and the other is bt internet. The BT Internet one has failed to work on two occasions. Both times I have deleted and reinstalled and it comes back again with all previous emails

[MI5]

If it’s set up to delete off the server you will lose them and they’ll be gone forever unfortunately.
Anyway, sounds like a BT account problem assuming you are using the correct details.
Have you spoken to BT?

[Martin-O2]

Hey @Anonymous have you had any luck getting this sorted? 

[Anonymous]

Yes @Martin-O2 I have but not that I changed anything. After trying various settings and reinstalling it it still didn't work with the same message. I could get my emails through my lap top though. They miraculously suddenly started appearing last night but I didn't change anything! I'm don't know what the issue was if it was samsung or O2.