Solved: sending emails

Anonymous · ‎14-04-2013

Hi, I can only send emails from Note 2 when I'm on home wifi. I need to be able to use emails when out and about. Can anyone help with settings etc please?

jonsie · ‎14-04-2013

Try changing the outgoing server to smtp.o2.co.uk port 25 with SSL unticked.

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MI5 · ‎14-04-2013

If you tell us what email there is a good chance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-04-2013

Hi, Sorry - I have a tiscali email address

Anonymous · ‎14-04-2013

Is it just Emails that you're struggling with when out and about?

If not try sending 'Active' to 2020 to get the MMS and APN settings for your phone

MI5 · ‎14-04-2013

Account Type POP3 IMAP

Login / Username	username@talktalk.net	username@talktalk.net
Incoming mail server	mail.talktalk.net	mail.talktalk.net
Incoming Port	110	143
Outgoing mail server	smtp.talktalk.net	smtp.talktalk.net
Outgoing Port	587	587
Outgoing SSL	Yes	Yes
Outgoing Authentication	Yes	Yes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-04-2013

@MI5 wrote:

Account Type POP3 IMAP
Login / Username username@talktalk.net username@talktalk.net
Incoming mail server mail.talktalk.net mail.talktalk.net
Incoming Port 110 143
Outgoing mail server smtp.talktalk.net smtp.talktalk.net
Outgoing Port 587 587
Outgoing SSL Yes Yes
Outgoing Authentication Yes Yes

Wouldn't these already have to be in the phone to get email even on wifi?

Anonymous · ‎14-04-2013

Oh, he's goooood!

😉

MI5 · ‎14-04-2013

Don't know what settings are on phone as we have not been told....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎14-04-2013

If outgoing is not working with the above settings change smtp to "smtp.o2.co.uk" and use port 25.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-04-2013

No I see what you mean but I would have thought that the issue was with mobile data settings rather than email if the op can receive them on wifi

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