on 08-09-2013 16:49
on 08-09-2013 16:49
My phone would not accept my patten password. After using up my attempts it now asks for my google account details which i have entered but it will not accept my password which may well be incorrect. i never used my google account and i am not 100% sure password is correct... is there any other way of unlocking my phone other than a factory reset which i will loose all my data?? i have some backups but the kies software was utter rubbish and constantly failed to backup...
Any ideas?
ta Mark
on 08-09-2013 17:06
Did you have an alternate email account set with google for password recovery?
If so you should be able to request a password reset.
Otherwise visit https://www.google.com/accounts/recovery