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retrieving deleted text messages

Anonymous
Not applicable
Is there anyway of retrieving deleted text messages including numbers times and message content?
Message 1 of 29
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MI5
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@Anonymous wrote:
If your Payg their is this but it's long winded and at a cost of £10.

http://www.o2.co.uk/help/everything-else/how-to-get-a-copy-of-the-information-we-store-about-you

Only dates, times and numbers though.... not message content.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 5 of 29
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Anonymous
Not applicable
Hi,

Unless you've made a back up then not via the network I'm afraid. They are only kept for so long on their servers.

Perhaps the receiver could forward them back to you ?

To add if your pay monthly then your bills will be itemised and can be found in your myo2. They will show some info but obviously not text content.

Edit to add link http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... for itemised bills.
Message 2 of 29
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MI5
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Install this app to save them in future https://play.google.com/store/apps/details?id=com.zegoggles.smssync&hl=en
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 29
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Anonymous
Not applicable
If your Payg their is this but it's long winded and at a cost of £10.

http://www.o2.co.uk/help/everything-else/how-to-get-a-copy-of-the-information-we-store-about-you
Message 4 of 29
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MI5
Level 94: Supreme
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@Anonymous wrote:
If your Payg their is this but it's long winded and at a cost of £10.

http://www.o2.co.uk/help/everything-else/how-to-get-a-copy-of-the-information-we-store-about-you

Only dates, times and numbers though.... not message content.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 29
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Anonymous
Not applicable
It at least ticks two of the boxes the op is after being "numbers" and "times" of text messages.

slight_smile

Message 6 of 29
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jonsie
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Message 7 of 29
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MI5
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Just half ticks then slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 29
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Anonymous
Not applicable
Perhaps so, but what I suggest may help. slight_smile

The link I added fully explains what can and can't be achieved by following that process.
Message 9 of 29
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Anonymous
Not applicable
Thanks guys Can you just confirm what can be retrieved...
Do you have to be pay as you go or monthly?
Sent messages and calls showing times and numbers but no content?
I really appreciate your help on this.
hope I'm not sounding really thick!
Message 10 of 29
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