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No sim error on Apple Watch Ultra - code 14

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Lynski83
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‎13-01-2023 19:44 - edited ‎13-01-2023 19:45

‎13-01-2023 19:44 - edited ‎13-01-2023 19:45

Hi

for the second time in a week I have no sim error on my Watch Ultra. I’ve deleted the plan and when I go to reconnect it this time I get code 14, previous time I had code 90. It was working fine until I got three messages from O2 today about my previous issue(which was already sorted). Last message said "We've connected your Apple Watch airtime plan". I'm assuming this has messed it up again? Sigh 😔 

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MI5
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on ‎13-01-2023 20:07

on ‎13-01-2023 20:07

@Lynski83 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146687 Posts
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on ‎13-01-2023 20:07

on ‎13-01-2023 20:07

@Lynski83 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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