receiving messages and phone call problem

[Anonymous]

hi i have a galaxy s3 and the other day it stop receiving messages and phone calls i can send messages and people fine any ideas why this would be happening thanks

[Bambino · Accepted solution]

Have you checked to see if there is a mast problem in your area? Put in your full post code here: http://status.o2.co.uk/

If no problem is showing, call Customer Services on 202 if Pay Monthly or 4445 if Pay & Go and tell them what the problem is.

[Anonymous]

its says everything is working normal will have to give them a ring and see what they say thanks

[adamtemp64]

Have you tried all the usual things remove sim reset phone etc http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

[MI5]

Make sure your bill is up to date.