Re: need to replace damaged handset

ScariestJ · ‎12-04-2024

I need a new handset to replace my water damaged handset which does not power up. How do I do this without using a non-existent phone. I have access to email.

Enlli · ‎12-04-2024

Is it insured with O2?

Or are you looking to buy a replacement handset?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎12-04-2024

@ScariestJ

Put your sim in another phone to receive the OTP codes or pop in store with photo ID.

Guide: Upgrading Your O2 Phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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