my o2 app no longer compatible?

[Anonymous]

hi all, ive had the my o2 app on my samsung gt-s5830i (android 2.3.6 gingerbread) for a good couple of years, recently the pin wasn't working to log in so i uninstalled it thinking it may help with a fresh install, but now i cannot download it, i get the 'not compatible with phone' message. just wondering if this is correct? so an app ive been using for a couple of years suddenly becomes incompatible just because it had an update......? once i were signed in using my email & password everything worked sweet before. maybe the older version is still available somehow? maybe im doing something wrong? i tried samsung apps but that just hangs on trying to update itself :-( please help, i know i can log in to o2 site for the info but the app was much better/quicker. cheers all 🙂

[MI5 · Accepted solution]

It would appear that it is no longer compatible with any devices running GB.
I assume the required levels of security aren't met on older firmwares anymore.

[Cleoriff]

Thanks for that confirmation @MI5. I was going to 'suggest' that but didn't know for sure...:smileywink:

[Anonymous]

sweet many thx for confirmation 🙂

Accepted & +Kudos 🙂

[MI5]

Good excuse for a new phone @Anonymous ?

[Cleoriff]

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@MI5 wrote:
Good excuse for a new phone @Anonymous ?

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True...but maybe not this week....a phone has been just been released and to quote Oasis 'people are going mad for it'......but hey....:smileytongue:

[MI5]

*other phones are available.

[Anonymous]

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@MI5 wrote:
Good excuse for a new phone @Anonymous ?

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yep it deffo counts towards it, last time i upgraded on the o2 website the monthly tarrifs for the new hadsets were more than double my exisiting £17.50 p/m so i didn't bother upgrading the handset.

@then about 2 weeks later my mate upgraded @ the c.w. and got a samsung a3 2016 for £17.50 p/m on o2 lolz

gutted with o2 for that, he says yeah but c.w has a deal on at the moment,

leaves me with a bitter taste in my mouth, feel a little let down by o2,

then 3 weeks later i loose my o2 app argghhh 🙂

[MI5]

There's always good deals from the independents if you shop around, esp as you aren't going to benefit from dealing with o2 directly on their refresh tariff.

[MI5]

In fact, I've just looked at CW and you can get the A3 from £13 a month, depending on tariff.