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Anonymous
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Re: iphone 4s switch to nexus 4 MMS issues

Thanks.

 

I'll update this evening if issue persists, and confirm if the settings update has resolved likewise

 

thanks for your time

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Posts: 102,027
Topics: 550
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Registered: ‎04-04-2012

Re: iphone 4s switch to nexus 4 MMS issues

Not a problem at all.... Good luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iphone 4s switch to nexus 4 MMS issues

Working on both counts now. Thanks again
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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: iphone 4s switch to nexus 4 MMS issues

Super - Thanks for coming back to us.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iphone 4s switch to nexus 4 MMS issues

I spoke too soon I'm afraid. I reset the son settings on my phone to default and was able to then send an MMS but im unable to again now for no reason.
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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: iphone 4s switch to nexus 4 MMS issues

Check the APN's against what you had working earlier.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iphone 4s switch to nexus 4 MMS issues

They've not changed since I had it working Smiley Sad
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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: iphone 4s switch to nexus 4 MMS issues

Is it just MMS that has stopped working or 3G data too ? Do you have any battery saving apps installed on phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: iphone 4s switch to nexus 4 MMS issues

Yes just MMS which isn't working, internet works fine. There's no apps installed related to battery saving
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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: iphone 4s switch to nexus 4 MMS issues

Assuming nothing else has changed and you still have Packet data turned on you must have an issue with your SIM or account settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)