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I'm assuming you bought it from O2?
If so, they only sell it with a data sim so calls won't work.
You'll need to get a sim only phone sim if you want calling capability.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
- 144217 Posts
- 634 Topics
- 27636 Solutions
I'm assuming you bought it from O2?
If so, they only sell it with a data sim so calls won't work.
You'll need to get a sim only phone sim if you want calling capability.
https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M
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@walshbouchard If you're unhappy with your purchase you have 14 days to change your mind and return what you've bought.
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
- 5434 Posts
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Good morning @walshbouchard, and sorry to hear you're not happy with your new device - the info above should help though 
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