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huawei kob-lo9

walshbouchard
Level 1: Joiner
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got conned into buying a 12 month contact on a huawei pad took deleivery no manual, and wont make calls or recive them anyboby elase had this problem

 

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MI5
Level 94: Supreme
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@walshbouchard 

I'm assuming you bought it from O2?

If so, they only sell it with a data sim so calls won't work.

You'll need to get a sim only phone sim if you want calling capability. 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@walshbouchard 

I'm assuming you bought it from O2?

If so, they only sell it with a data sim so calls won't work.

You'll need to get a sim only phone sim if you want calling capability. 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@walshbouchard  If you're unhappy with your purchase you have 14 days to change your mind and return what you've bought. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I DO NOT WORK FOR O2



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EmilieT
Former Staff
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Good morning @walshbouchard, and sorry to hear you're not happy with your new device - the info above should help though slight_smile

 

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