htc disire 601 restarting all the time- HELP

[Anonymous]

today suddenly my htc turn off, and then restart it self, after 30 sek it restart again, again and again. I put off baterry,

That someone have that problem, what I should do now, please help

[viridis]

You could try factory reset but depends if it even stays on for it to complete.
Does it restart while connected to charger?

[MI5]

Hold volume down and power together for 20 seconds.
Then choose clear cache from the menu.
If that doesn't help try the reset option next.

[Anonymous]

if I do your option I will loose all my data?? Now I try transfer data to my other phone but I cant because the phone still restrarting itself.

[MI5 · Accepted solution]

Clear cache will not lose you anything but a reset will wipe everything.

[Anonymous]

ok thank you I will try it 

[Anonymous]

i did it what you advice and i lost the data but is working fine

[jonsie]

---

@Anonymous wrote:

i did it what you advice and i lost the data but is working fine

---

Good news and bad then. Not sure how you lost data to be honest but you may find it backed up to Google. 

[viridis]

I've never heard of cache clearing wiping data tbh, but at least you're sorted now.

[Cleoriff]

Unless @Anonymous actually did the factory reset....which @MI5 clearly warned WOULD lose data