delivery delay

[Anonymous]

Hello there,

I bought phone and contract online 12 days ago and I still don't have any news on anything.

Does that happend a lot or are they just low in stock and not saying it ?

Thanks,

[Anonymous]

@Anonymous It probably means that the phone you have ordered isn't in stock. This happens a lot ordering online from o2. I'd call o2 to chase the order or cancel it

http://www.o2.co.uk/contactus

[adamtemp64]

Did you get any confirmation emails etc 

[MI5]

Oh yeah, that's a regular thing with o2 unfortunately!

[jonsie]

12 days...... patience of a Saint 

[Anonymous]

I'd given up if I had been given a time & no dispatch email appeared 

[Anonymous]

Hi, thank you for your replies !  I've been away since I bouhgt it and could not check up my emails or texts.

Anyway, I looked to cancel the order but can't find it on my O2

Do you know how I can cancel it online, or do I need to call them ?

Thanks in advance

[MI5]

Something not right with your order at all so best to call and find out exactly what's going on.

[Anonymous]

I have one for my order, but nothing to say it's been dispatched.

[Cleoriff]

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@Anonymous wrote:
I have one for my order, but nothing to say it's been dispatched.

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Which means it hasnt been dispatched. Probably out of stock still. As said above you really have to chase this up with CS. Best of luck