charged £18.00 for telephone number 00087 88222

[Jotag]

Hi

I received my latest 02 bill and there was a charge for £18.00 for premium and information services with the number 88222.

I did not know what this was for, so l went into 02 and they put me on to the fraud department who said they would refund my £18.00. l asked them if they could stop this happening again and they said they could only put a overall spend cap of £00.00 on my account. It was good of them to do a refund but l am worried if it happens again. There was no text, phone call or email received so l cannot put STOP All to 88222. It just appeared on my monthly statement. Any one else had this happen.

l am 74 years of age so l do not use my phone for anything except phoning people l know and l did use tik tok but have cancelled it in case it was caused by this someway.

Thanks

[madasaf1sh · Accepted solution]

@Jotag 

You will need to contact Tap2BIll who own this short code, and make sure they remove your number

[MI5]

@Jotag 

Some guides to help here:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

Good website with lots of info here https://payforitsucks.co.uk/

[Jotag]

Thank you for the information.

[Jotag]

Thank you for the information

[Jotag]

Hi

thought you would like to now l got in touch with TAP2bill, who told me to contact DYNAMIC MOBILE BILLING who do it now.

If you want to email : costomercare.uk@dynamicmobilebilling.com

Telephone: 0808 206 0808

Thought this information might help other people

Thanks