Solved: s9 auto rejecting private numbers but not set to

Thrusty3502 · ‎21-11-2022

My samsung s9 is rejecting a private number call that i really need to take . its not set to do it in settings , I have phoned network and there,'s nothing on my sim set to block private number calls either ?????. anyone know ? and i've factory reset my phone already .

pgn · ‎24-11-2022

You might need to toggle the option on for a while, then toggle it off again to clear it, @Thrusty3502

https://eu.community.samsung.com/t5/galaxy-s20-series/private-calls/td-p/3095953

Links to O2 Social Media Team here

View solution in original post

pgn · ‎21-11-2022

"its not set to do it in settings" - does this mean you have checked that the number was not blocked on the handset for some reason, @Thrusty3502?

Links to O2 Social Media Team here

MI5 · ‎22-11-2022

Only a blanket setting to reject private numbers.

You can't block individual private numbers as there's no number to block.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Thrusty3502 · ‎23-11-2022

Yes i checked call settings and unknown / private calls weren't set to be blocked .

pgn · ‎24-11-2022

You might need to toggle the option on for a while, then toggle it off again to clear it, @Thrusty3502

https://eu.community.samsung.com/t5/galaxy-s20-series/private-calls/td-p/3095953

Links to O2 Social Media Team here

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