cannot connect to network

andrewchapman · ‎20-08-2017

I am upgrading fom a Samsung Galaxy Core Prime to Galaxy s7. All data has been transferred by SmartSwitch and is backed up on my PC. The new device will not connect to the network. I have been through the checklist on O2 Help but it still will not connect.

MI5 · ‎20-08-2017

Are you still using your original sim which you should be doing?

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Martin-O2 · ‎30-08-2017

@andrewchapman Is there any update on your issue? Have you managed to connect to the network yet?

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