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cHow to change billing address

Anonymous
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How do I change my billing address online please?

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Cleoriff
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Cleoriff
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Message 2 of 17
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MI5
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Or by contacting CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Ok...thank you. I'm signed into my of account that I'm on this forum on so can I do it on here?

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Cleoriff
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@Anonymous wrote:

Ok...thank you. I'm signed into my of account that I'm on this forum on so can I do it on here?


If you look at the top of the page you will see My O2 there...(right hand side) You may need to sign in again

And yes you can do it via that route. Have a look at the link I posted...

Veritas Numquam Perit

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Anonymous
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I'VE CLICKED ON YOUR LINK BUT CAN'T FIND ANYTHING ON THERE THAT RESEMBLES WHAT YOU TOLD ME TO LOOK FOR...AVIN BIT OF A NIGHTMARE 😞 oops didn't mean to 'shout' 😞 lol

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Cleoriff
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Go into MyO2 and on the left hand side of the page you will see this

billing.JPG

Click on that and you can change address...

Veritas Numquam Perit

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MI5
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https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=4a2cc239-a696-4068-9dd5-70be8a15e06a#/b...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 9 of 17
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Cleoriff
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@jonsie wrote:

You will need to set up a pin to change address too.


Unless it's all changed the link I posted shows they will send a code?

Select the Bills tab at the top of the My Device page and scroll to the bottom of the page. Choose Change my billing address and we'll send a code to your device, which you'll need to enter. Then simply fill in the form to change your address.

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Message 10 of 17
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