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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47726 Views
  • 2 replies
  • 2 kudos

Resolved! How long does it take for o2 to process an upgrade?

Hello, I have just upgraded yesterday online from an iphone 4S to a HTC One and I was wondering how long does it take to progress an upgrade as I click on my order and it says that its gone to an error page so I don't exactly know what's happening. I...

Anonymous by Not applicable
  • 7267 Views
  • 3 replies
  • 0 kudos

Resolved! block calls

please can anyone tell me how to prevent a person sending me texts or calling my number>? I have a Samsung Galaxy

Anonymous by Not applicable
  • 3304 Views
  • 5 replies
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Resolved! Google Duo - is there any charge for using it on O2 contracts

So my wife and I have o2, (my daughter has Virgin unlimited). This new video call app from Google - and it's really good - "Google Duo" - what I need to know is will there be a charge for video calling using it and would it eat into our monthly 4G da...

Anonymous by Not applicable
  • 5351 Views
  • 4 replies
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LG G4

Not impressed with O2 as my phone stopped working wouldn't go past the LG page turned itself off can't turn it on won't charge.So went into store explained the problem was told immediately which phone I had (without me telling them) to be told it's a...

Anonymous by Not applicable
  • 2393 Views
  • 3 replies
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Resolved! faulty samsung a3 galaxy

I have had a samsung galaxy a3 for 11 months and the screen broke two weeks ago. The phone turns on but the phone screen is black. I took the phone into my local shop and after waiting 40 minutes with a toddler and baby the staff were no help! They e...

Anonymous by Not applicable
  • 2229 Views
  • 2 replies
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Resolved! Note 7 gear vr headset

Help please. I still haven't received my vr headset but received my note 7 on the 30th. The next day I got a text from ukmail to say mine was the next delivery but it didn't turn up. Spoke to someone on chat and they said it was because there was low...

Anonymous by Not applicable
  • 2528 Views
  • 4 replies
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Resolved! Speed dial access to Voicemail

I have a Samsung Galaxy S7. Speed dial 1 is apparently set up to call O2 Voicemail. When I use Speed dial 1 no connection is made. I am not sure, and I cannot find out what number it is calling. However if I key 901 I am connected to O2 Voicemail. I ...

Anonymous by Not applicable
  • 3160 Views
  • 3 replies
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Mobile Network not available - 3G working fine - new SIM Samsung S5

Afternoon 02, I have an unlocked Samsung S5. Using my wifes 02 sim card in this works perfectly, 4G and full signal. Putting in my SIM I couldn't get anything until I changed to 3G only and turned on flight mode etc. This means I've now lost 4G abili...

Anonymous by Not applicable
  • 3654 Views
  • 10 replies
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July 2016 security updates

When will I get the July security updates for my S5 phone?

athgen1 by Level 3: Thinker
  • 4712 Views
  • 12 replies
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Resolved! LG Nexus 5x android 7 update

The latest Android 7 update was released last Monday but is yet to reach my Nexus 5x. I'm wondering if o2 ( or any network) have any say in when this might arrive or is it purely down to google/LG. I thought nexus phones were unlocked and network fre...

Anonymous by Not applicable
  • 5719 Views
  • 9 replies
  • 0 kudos