bad reception

[Anonymous]

I live in bromley.. our reception all around is not good and we can only use our phones 40% of the time...people tell me my phone is not available most times or engaged..when I ring out from my house it cuts out coz of signal loss

[Anonymous]

Hi

Are you on contract and have home broadband with wifi.

Perhaps Tugo may be a help from o2 ?

[MI5]

If you are on contract you could give Tugo a try when you are at home http://www.o2.co.uk/apps/tu-go
Otherwise it's a case of waiting to see if your area is on the list for network upgrades?

[Anonymous]

Check your masts status via http://status.o2.co.uk/ to see if they are undergoing maintenance.

Check the planned maintenance tab at the bottom too.

Help Thread with tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

[MI5]

As you are aware it's a poor area for O2 coverage so nothing is going to help unless the upgrades reach you - Unfortunately no advanced notification of these from O2.

[jonsie]

I would bail out if it's a viable option.

[Anonymous]

I have a Samsung S III mini. I live near Tonbridge, Kent and receive a poor signal ( one bar if lucky ) only 27 miles or so from the centre of London.  I find this surprising and am also surprised that the O2 store didn't check this at time of purchase. I would like to stay with O2 but need a solution so that I can use my phone with a good signal - surely a reasonable request ? 

[MI5]

Try Tugo when at home or on a WiFi connection....?
http://www.o2.co.uk/apps/tu-go