android upgrade

[Anonymous]

My S6 keeps telling me there is no software update available. 

I'm currently using 5.0.2 and have checked the software upgrade part of settings where it keeps telling me 

'the latest updates have been installed'

anyone else having these problems?

[Anonymous]

Thanks, downloaded it now but no upgrade showing up...think I'm gonna have to do a factory reset, backed everything up via smart switch but before I do anything would someone please reassure me that I'll get all my data back if i plug it back into smart switch once its reset? Its definitely all backed up via smart switch!

[viridis]

It backed up all of mine, and restored it perfectly onto a new phone.
And after a change of csc too.

[jonsie]

If you have backed up you will get contacts and photos back.

[MI5]

Yes everything will be exactly as before.

[Cairdeas]

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@viridis wrote:
From carp honest warehouse?
Use smartswitch, I'm on XEU firmware and latest is 5.1.1

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That really made me laugh. Was trying to figure out the joke too  x

[Anonymous]

hey, i've tried a google and can't find the information i'm looking for but does anyone know how long updated apps on the google play store stay showing in the recently updated section in my apps?

[jonsie]

I've never put a timescale on it to be honest but I've seen them there for days and days....

[paulbacon]

I know factory resets are recommeneded for Android updates, but is that just for major updates like going from Kitkat to Lollipop, or does that include minor security type updates too?

[MI5]

Not usually required for small updates, but lollipop 5 to 5.1 is quite a major update.