cancel
Showing results for 
Search instead for 
Did you mean: 

android upgrade

Anonymous
Not applicable

My S6 keeps telling me there is no software update available. 

I'm currently using 5.0.2 and have checked the software upgrade part of settings where it keeps telling me 

'the latest updates have been installed'

 

anyone else having these problems?

 

Message 1 of 29
6,799 Views
28 REPLIES 28

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Nope, not at all, just means you're already unlocked and get updates (normally) sooner
Message 11 of 29
2,249 Views

Cleoriff
  • 127418 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Anonymous wrote:

CSC is G920FXEU1AODQ 

 

if thats any help


Thats UK/Ireland

 

Veritas Numquam Perit

Girl in a jacket
Message 12 of 29
2,242 Views

Anonymous
Not applicable

oh thats good to know! 

I'll report back if i manage to download and update via smart switch, it seems to be saying 'page not found' when I click the link or go through the samsung website!

Message 13 of 29
2,237 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
OTA update has been available for ages for that CSC.
If you're not seeing it as an update from the phone settings you may need to factory reset it to get the update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 29
2,232 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 127418 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@jonsie wrote:

Link....

Capture`1.JPG


I get the same message @jonsie

Veritas Numquam Perit

Girl in a jacket
Message 17 of 29
2,224 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
http://www.samsung.com/us/smart-switch/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 29
3,080 Views

Cleoriff
Level 94: Supreme
  • 127418 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:
http://www.samsung.com/us/smart-switch/

And there you have it.....:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 19 of 29
2,168 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered: