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android upgrade

Anonymous
Not applicable

My S6 keeps telling me there is no software update available. 

I'm currently using 5.0.2 and have checked the software upgrade part of settings where it keeps telling me 

'the latest updates have been installed'

 

anyone else having these problems?

 

Message 1 of 29
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viridis
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Nope, not at all, just means you're already unlocked and get updates (normally) sooner
Message 11 of 29
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Cleoriff
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@Anonymous wrote:

CSC is G920FXEU1AODQ 

 

if thats any help


Thats UK/Ireland

 

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Message 12 of 29
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Anonymous
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oh thats good to know! 

I'll report back if i manage to download and update via smart switch, it seems to be saying 'page not found' when I click the link or go through the samsung website!

Message 13 of 29
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MI5
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OTA update has been available for ages for that CSC.
If you're not seeing it as an update from the phone settings you may need to factory reset it to get the update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 29
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jonsie
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jonsie
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Cleoriff
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@jonsie wrote:

Link....

Capture`1.JPG


I get the same message @jonsie

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Message 17 of 29
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MI5
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http://www.samsung.com/us/smart-switch/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 29
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Cleoriff
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@MI5 wrote:
http://www.samsung.com/us/smart-switch/

And there you have it.....:smileywink:

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Message 19 of 29
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jonsie
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