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Wifi calling turn on but doesn't seem to work

Nakedtraitor
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on ‎30-12-2017 13:01

on ‎30-12-2017 13:01

Hi, I've recently activated wifi calling using MyO2 and got a 2 years old Samsung A5.
I dial a number normally using the Samsung phone app however get an error message saying 'out of coverage' or 'contact not registered in the network'.
I checked in MyO2 that wifi calling is actuallt turned on.
What could I be doing wrong please?
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MI5
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on ‎30-12-2017 20:17

on ‎30-12-2017 20:17

Any excuse, eh ? slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Spitfire400
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on ‎11-01-2018 17:05

on ‎11-01-2018 17:05

Any ideas why enhanced messaging features don't work (Samsung chat)?
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MI5
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on ‎11-01-2018 17:20

on ‎11-01-2018 17:20

I believe only Vodaphone has that feature enabled on the network.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Spitfire400
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on ‎11-01-2018 17:26

on ‎11-01-2018 17:26

Ah, that might explain it. Left Vodafone behind like waking from a bad dream nightmare & waking up here some things are slightly different. Ah well, guess will need to use WhatsApp or lots of mms charges will follow.
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MI5
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on ‎11-01-2018 17:27

on ‎11-01-2018 17:27

Yeah, WhatsApp is the way to go.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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