on 22-10-2017 12:19
on 22-10-2017 12:47
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 22-10-2017 13:37
Neither can WiFi calling, with or without texts, be used abroad when you don’t have a signal.
And there you have it. It's all about the lost revenue from roaming when the new legislation came in. Now all customers are being made to suffer the consequences.
on 22-10-2017 14:38
If customers have a device that's capable of running TuGo then chances are they'll probably have WhatsAPp, Messenger, Telegram... installed. I'm sure that some of those apps will scan your contacts and make a voice call over a wifi or data connection. TuGo does this but it also uses your inclusive minutes or texts.
Since the O2/H3G merger/aquisition failed, O2 must be struggling. No innovation and cost cutting at every opportunity.
Farewell International Favorites 10,
on 07-11-2017 15:05
I wonder if the new 5T will also miss out given it's probably going to have the same processor and OSS as the 5?
on 07-11-2017 15:23
That there are other messaging platforms isn't the point. TuGo (and WiFi Calling/Text) was useful because in areas without network coverage but with wifi i.e. in a house in rural areas, you are able to still receive calls and texts from anybody. If the entire world used WhatsApp then there would be no problem; obviously this isn't the case.
For O2 to discontinue a universal service that you are paying for while the replacement is limitedly supported is just incompetent.
Especially in the case of the OnePlus 5. The phone is only around 6 months old, O2 is the only carrier that has it on contract, O2 doesn't support it for WiFi calling, but EE does.
I'm glad I bought the handset myself than upgrading with O2 as if O2 doesn't have a solution to this problem when TuGo goes dark I'm free to jump ship to EE and good riddence.
on 29-11-2017 11:07
My issue is, when I renewed my contract and took a new One Plus 5 just over a month ago why didn't the "Guru" ask me the simple question:
"Do you rely on TuGo at the moment? If so then a different phone may be worth considering if you'll need a similar service in the coming months."