Wi-Fi calling on OnePlus 5
on 21-10-2017 15:46
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on 21-10-2017 15:46
It's time to say goodbye to TU Go.
We're closing it on 30 November. But you can keep using it right up until then.
To learn more and see what options are available to you including Wifi Calling, visit: http://s.o2.co.uk/dYyk1cTF
Which I need for the poor reception at home. However when you have only set up wi-fi calling for Sony, Samsung and iPhones and not any of the other phones you currently sell it is seriously short sited.
So when will Wi-fi calling be available for the OnePlus 5?
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on 22-10-2017 12:12
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on 22-10-2017 12:12
@AnonymousO2's wifi calling does not currently support texts. There is nothing in the pipeline that we know of.
https://www.o2.co.uk/connectivity/wifi-and-4g-calling
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on 22-10-2017 12:16
Apologies, my misunderstanding, thanks for the correction.
This is probably pressing point home that this service should be maintained then.
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on 22-10-2017 12:19
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on 22-10-2017 12:19
@Anonymous wrote:Apologies, my misunderstanding, thanks for the correction.
This is probably pressing point home that this service should be maintained then.
No problem @Anonymous. Just don't want people to get the wrong information
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on 22-10-2017 12:47
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on 22-10-2017 12:47
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-10-2017 13:37
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on 22-10-2017 13:37
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on 22-10-2017 14:38
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on 22-10-2017 14:38
If customers have a device that's capable of running TuGo then chances are they'll probably have WhatsAPp, Messenger, Telegram... installed. I'm sure that some of those apps will scan your contacts and make a voice call over a wifi or data connection. TuGo does this but it also uses your inclusive minutes or texts.
Since the O2/H3G merger/aquisition failed, O2 must be struggling. No innovation and cost cutting at every opportunity.
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on 07-11-2017 15:05
I wonder if the new 5T will also miss out given it's probably going to have the same processor and OSS as the 5?
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on 07-11-2017 15:23
That there are other messaging platforms isn't the point. TuGo (and WiFi Calling/Text) was useful because in areas without network coverage but with wifi i.e. in a house in rural areas, you are able to still receive calls and texts from anybody. If the entire world used WhatsApp then there would be no problem; obviously this isn't the case.
For O2 to discontinue a universal service that you are paying for while the replacement is limitedly supported is just incompetent.
Especially in the case of the OnePlus 5. The phone is only around 6 months old, O2 is the only carrier that has it on contract, O2 doesn't support it for WiFi calling, but EE does.
I'm glad I bought the handset myself than upgrading with O2 as if O2 doesn't have a solution to this problem when TuGo goes dark I'm free to jump ship to EE and good riddence.
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on 07-11-2017 19:44
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on 07-11-2017 19:44
Although EE only supports Wifi calling on their own branded phones @Anonymous Check the last paragraph here
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on 29-11-2017 11:07
My issue is, when I renewed my contract and took a new One Plus 5 just over a month ago why didn't the "Guru" ask me the simple question:
"Do you rely on TuGo at the moment? If so then a different phone may be worth considering if you'll need a similar service in the coming months."