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Where's my phone

Anonymous
Not applicable
I ordered a phone on Friday payed for the delivery service and it hasn't turned up I can't phone anyone because I have no phone and I haven't received a phone number so I can't use my o2
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Cleoriff
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Ordering Friday means it wouldnt get to you till Monday at the earliest @Anonymous You will get an email to say its been dispatched http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

If you have heard nothing by Monday then you need to contact customer services by borrowing a phone or using a landline http://www.o2.co.uk/contactus

 

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Cleoriff
Level 94: Supreme
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Ordering Friday means it wouldnt get to you till Monday at the earliest @Anonymous You will get an email to say its been dispatched http://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

If you have heard nothing by Monday then you need to contact customer services by borrowing a phone or using a landline http://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket
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MI5
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If you paid for Saturday delivery and have heard nothing it most likely means the phone is out of stock.
When the phone is dispatched you will receive a further email with tracking details and a log in for your Myo2 to track it.
Try live chat off the contact link to see if they can give you any further details of your order.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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