Voicemail notifications

[Anonymous]

I have a Motorola Moto G on Pay&Go and recently received a voicemail notification - even after listening to it (there is nothing in it), the notification does not go away and there does not seem to be an option to delete it; swiping to the right does not work. Voicemail does not actually appear in any of the menus even after selecting the notification and holding. As far as I am aware I do not have an access code to dial the Moto G from a landline and access the voicemail remotely.

Picking the notification dials and uses up my balance. What can I do?

[MI5]

Good job

[Anonymous]

Great to see that you solved the issue with the help of user's advice @cadmaster! Remember that the community is always here to help!:smileyhappy: 

[jonsie]

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@Anonymous wrote:

Great to see that you solved the issue with the help of user's advice @@Anonymous! Remember that the community is always here to help!:smileyhappy: 

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Here help we for......Thai speak!

[Liz5]

Settings > Apps - All > Phone > Clear Data. Simples.  Thanks YouTube

[MI5]

Until you restart the phone.....