Voicemail notification won't disappear and it says invalid number.

[Kayden_s10]

I have a voicemail, in my notifications that won't go away. I call it (it has a little bio with 02 under it) and it says invalid number and 3 beeps and ends the call automatically but stays In my notification bar. I want it to go away, please help.!!

[Cleoriff · Accepted solution]

Hi @Kayden_s10 

Just phone yourself and leave a voicemail. (or get someone else to call you and leave a VM)

When you press 3 to delete Voicemails, they both should disappear.

[Kayden_s10]

It now has a valid number but I call it and it now says 901 asking for me to top up. I also called voicemail off but the notification is still there.

Do I have to top up to get the notification disappear?

[Cleoriff]

@Kayden_s10 

You don't need to top up unless you have no credit left.

Give O2 a call on 4445 and ask them to reset your voicemail

Other numbers here Guide: Coronavirus Community Help and Support 

[MI5]

@Kayden_s10 

I guess you're on the classic PAYG tariff which means that you will have to top up to call voicemail as it is chargeable on that tariff.

If not, voicemail is included in your bundle allowances, so that will need to be renewed by topping up also.