Voicemail notification stuck after reset.

[Anonymous]

Okay, I have had a notification ever since I moved my sim to an android phone, originally I had an iPhone, then an xperia Z3c, I noticed that every time I restarted the phone I would get a persistent notification which reads "New voicemail (xxxx)" x=voicemail number. After this I've moved to a S6 and the notification issue is still persistent, at the moment I have been short term fixing it by clearing the phone cache. Any ideas?

[Cleoriff]

Hi @Anonymous

Have you recently updated to Lollipop? I have checked the Android forums and it has happened to a number of people

Maybe our android experts @MI5 @viridis or @jonsie could advise?

Meanwhile have a look at this article here on how to remove voicemail icons.

http://www.smartmobilephonesolutions.com/content/remove-voicemail-icon-android

[viridis · Accepted solution]

Try calling yourself and leaving a voicemail.
Then listen to it on the phone and delete, wait a few seconds then hang up.
It should then delete the notification

[MI5]

Or turn vm off by dialing 1760. Reboot then dial 1750 to turn back on.

[Anonymous]

I had promise for this, sadly it didn't work. Thanks though.

[MI5]

Call cs and ask them to reset your vm account then.

[Anonymous]

My god......it worked, thank you... Last time I tried this I couldn't leave a voicemail, gold star for you.

[Anonymous]

Hey @Anonymous Glad to hear you find the advice helpful! Remember to return to your discussion to mark a post as your solution if you found one! You can find that button on each reply you receive.