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Voicemail failing

Anonymous
Not applicable

on ‎30-11-2017 22:20

on ‎30-11-2017 22:20

After upgrading to Android O (8.0) , my voicemail has developed a problem. 

When I am left a voicemail , the icon does not show in the top left as normal.

This is a bit of a problem as I am self employed. After thinking yesterday was unusually quiet , after turning the phone off & on this morning , suddenly I got the voicemail icon showing and 10! voicemails to access.

 

HELP

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Anonymous
Not applicable

on ‎30-11-2017 22:25

on ‎30-11-2017 22:25

Sorry , should have said - OnePlus 3T

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MI5
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on ‎30-11-2017 22:26

on ‎30-11-2017 22:26

The reboot may have fixed the issue, but if not, you may need to do a factory reset.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎01-12-2017 08:23

on ‎01-12-2017 08:23

Eh ? Wipe the phone ?

 

As I said , I'm self employed with loads of stuff on it I can't afford to lose really..........

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MI5
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In response to Anonymous
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on ‎01-12-2017 08:34

on ‎01-12-2017 08:34

So you don't have a backup of important data?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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