O2 are a joke when it comes to unlocking a handset, I've been trying to get mine unlocked for a month now, it went from 7 days to 7 working days, to 10 working days max, then 2-4 hrs then 10 days again... Finally got a code but surprise surprise it does not work, so another 10 days for them to check with Samsung. Then email confirming the codes as the ones that don't work. They suggested an O2 store for them to try, again nothing now they provide a premiem rate number to call Samsung cause they can't be bothered to do anything else... O2!!!! What a joke...
