Solved: Transfer photo to computer

Ropeaylen · ‎25-10-2017

Hi

Hopefully this easy to do. I want tranfer my photos and text from my phone to my computer . Can you help me

Thanks

Ropeaylen

MI5 · ‎26-10-2017

Look in the notification bar on the phone for USB connection and make sure it's set to file transfer mode.
Open up My Computer and look for the phone showing as a connection.
Open the phone connection and look for the DCIM folder which will hold all photos on the phone.
You can then drag and drop or copy and paste to a folder on your pc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎25-10-2017

Plug it into your computer with a data cable and windows will ask you what you want to do.
Just click on save photos to pc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎26-10-2017

Hey @Ropeaylen how did you get on with transferring your pictures over to your PC?

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Ropeaylen · ‎26-10-2017

Hi

Thanks for that,when I try that there is no message from the computer telling me what to do.

Cleoriff · ‎26-10-2017

Is this of any use @Ropeaylen?

https://support.microsoft.com/en-gb/help/4027134/windows-import-photos-and-videos-from-phone-to-pc

Veritas Numquam Perit

MI5 · ‎26-10-2017

Look in the notification bar on the phone for USB connection and make sure it's set to file transfer mode.
Open up My Computer and look for the phone showing as a connection.
Open the phone connection and look for the DCIM folder which will hold all photos on the phone.
You can then drag and drop or copy and paste to a folder on your pc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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