Solved: Unexplained charge . - Page 2

Williamsays · ‎22-09-2017

Hi . I sent a 125 character text , no attachments , no emojis . I got the usual balance update after , saying Id been charged 15p . So far so good . About 30 seconds later another balance message popped up saying Id been charged 30p . I spoke to an online o2 person but they couldnt explain it . Ive no idea why Ive been charged 30p . Any help appreciated .

Williamsays · ‎27-09-2017

Hi Martin . No , I didn't bother phoning O2 as , on reflection , it didn't seem worth spending on a phone call just for 30p . Out of interest is there any way to view an itemised bill on PAYG ? Thanks .

MI5 · ‎27-09-2017

The only way on PAYG will cost you £10

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Williamsays · ‎27-09-2017

Cheers .

Martin-O2 · ‎28-09-2017

OK no problem @Williamsays! Please let us know if you have any further questions.

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