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Unable to send or receive text messages

adi52
Level 1: Joiner
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Hi,

 

suddenly my phone stopped sending or receiving text messages.

 

I have tried soft reset, removing and reinserting sim.

 

Can someone help ?

 

Regards

adi

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madasaf1sh
Level 76: Forum Legend
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@MI5

Its an app that Google use to update certain Apps, and it seems to have been buggy in the version released on the 23rd November and has been fixed in the latest release.

@adi52

You need to check in the App Store for updates...
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 11 of 15
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MI5
Level 94: Supreme
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Nothing on my OnePlus....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
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gmarkj
Level 66: Unequalled
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Just checked and (while I've had no issues) there is an update that was published yesterday...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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adi52
Level 1: Joiner
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thanks, update to carrier services seems to have resolved it

Message 14 of 15
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madasaf1sh
Level 76: Forum Legend
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@adi52

Glad to hear it is all sorted for you 🙂
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 15 of 15
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