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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Huawei mate 20pri

Does anybody know when the security updates are out for the mate 20Pro,im stuck on June's still and were nearly into Sept,and there is no OTA update neither, contacted huawei and they can't even be bothered to reply, when this contracts up, I think I...

Paulbb by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Voiemail

My phone rings 5 seconds and then goes voicemail. I need it to be 10 seconds. Help!!!!!

101 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Wi-Fi and 4G calling

Dear all, I have a Huawei P10 brought from carphone warehouse and I am using the SIM only deal from O2. I am having trouble activating WiFi calling on my phone, the setting just doesn't seem available.I have updated my software to EMUI 9 and O2 have ...

Aran by Level 1: Joiner
  • 7 replies
  • 0 kudos

Wifi calling S10 Plus

HiWhen I start up my new s10 plus in the morning the wifi calling symbol on the quick icon menu screen has disappeared, and also in the settings tab under connections there is no option to turn wifi calling on. The only way I can make this reappear i...

DaleEvans by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Note 10 Plus Dual Sim

Hi, I am curious if O2 will be stocking Dual Sim Note 10 Plus, I know in the past even if the phones were dual sim from the manufacturer, the version that O2 was distributing were single sim only. Is this going to be the case here too? I would rather...

fez by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Memory card Samsung 7

Had the same memory card for years, after a software update on my phone it no longer reads it there asks me to format the card. It never gets past 20% before stopping for several minutes n then times out. This also happens with brand new cards I've p...

Lee4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Pixel 3 XL Updates

Hi,I'm thinking off purchasing a pixel 3 XL from O2, one of my concerns is with updates. The Google security patches are released each month usually the first Monday of the month.Can anyone confirm, does the pixel 3 xl receive the update from google ...

Danielle2 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Xperia L1 & laptop

Is it possible to 'co-ordinate' deletions of emails on my Xperia L1 & laptop ?Currently, I have to delete unwanted emails off my phone & off my laptop separately Thank you for any help offerred

Anonymous by Not applicable
  • 28 replies
  • 0 kudos


I'm having trouble responding or sending emails. The message which comes up is "unable to bring certificate from server" can anyone help? Thanks Anne

Anne22 by Level 1: Joiner
  • 9 replies
  • 0 kudos