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Level 3: Thinker
Posts: 63
Registered: ‎09-05-2012
Accepted Solution

USSD code wrong

I bought a Galaxy S5 from 02 but now use it with Virgin Mobile.

 

However I get a USSD error when trying to use Speed Dial.

 

Could it be that my phone only uses 02 USSD codes and therefore cannot be used with Virgin Mobile?

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Posts: 102,025
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: USSD code wrong

USSD codes are universal so it must be a connection error with virgin.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 3: Thinker
Posts: 63
Registered: ‎09-05-2012

Re: USSD code wrong

Thank you

 

Back to phone to check Virgin connection.