Solved: USSD code wrong

athgen1 · ‎26-08-2018

I bought a Galaxy S5 from 02 but now use it with Virgin Mobile.

However I get a USSD error when trying to use Speed Dial.

Could it be that my phone only uses 02 USSD codes and therefore cannot be used with Virgin Mobile?

MI5 · ‎26-08-2018

USSD codes are universal so it must be a connection error with virgin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-08-2018

USSD codes are universal so it must be a connection error with virgin.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

athgen1 · ‎26-08-2018

Thank you

Back to phone to check Virgin connection.

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