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USSD code wrong

athgen1
Level 3: Thinker
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I bought a Galaxy S5 from 02 but now use it with Virgin Mobile.

 

However I get a USSD error when trying to use Speed Dial.

 

Could it be that my phone only uses 02 USSD codes and therefore cannot be used with Virgin Mobile?

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MI5
Level 94: Supreme
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USSD codes are universal so it must be a connection error with virgin.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120576 Posts
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  • 18081 Solutions
Registered:
USSD codes are universal so it must be a connection error with virgin.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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athgen1
Level 3: Thinker
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Thank you

 

Back to phone to check Virgin connection.

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