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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47795 Views
  • 2 replies
  • 2 kudos

Resolved! No sim card installed.

Can anyone throw some light on this. My phone all of a sudden keeps popping up this message 'no network, install sim card' There is a sim card installed, always has been, i've checked it, all ok. Seems a bit suspicious as I have just paid off my phon...

Anonymous by Not applicable
  • 9060 Views
  • 7 replies
  • 0 kudos

Resolved! February OTA Update for Pixel 2 XL

Hi All, Has anyone with a Pixel 2 XL received the February update yet? There was an O2 UK specific variant of the January update but currently there is only the generic variant listed online: https://developers.google.com/android/images#taimen Will t...

ianh by Level 3: Thinker
  • 5872 Views
  • 28 replies
  • 0 kudos

Resolved! Picture messaging

Why do O2 charge so much for picture messages when other platforms (messenger, WhatsApp etc) offer free messaging and why is it when my message reaches a certain length it charges me for an MMS without warning. It just converts it to an MMS then send...

Pictures by Level 1: Joiner
  • 3803 Views
  • 3 replies
  • 0 kudos

Resolved! emergency calls only

My phone will not allow me to make calls it states emergency calls only on the main screen how do I get rid of it?

Anonymous by Not applicable
  • 22252 Views
  • 7 replies
  • 0 kudos

Resolved! Weird noise when dialling

When dialling I get this weird noise, almost as though it is under water. Needless to say it didn't happen when I went to my nearest O2 store and got them to test it. Does anyone else have this happening?

Resolved! Android Security Patch Level?

Hi I've a Samsung Galaxy S7 Edge on O2, purchased on contract from Carphone Warehouse.The handset is standard and has NOT been rooted. CSC is G935FXEU1BPK2. The last installed Android Security Patch Level is 1st Nov 2016. Why is this so far behind - ...

Anonymous by Not applicable
  • 3448 Views
  • 4 replies
  • 0 kudos

Resolved! complaints team does it exist???

Does anyone know of any other way to contact the complaints team?I logged a complaint a month ago and have only received the auto response. Despite calls logged and notes added against my account and numerous follow up emails.O2 does anyone look at t...

Anonymous by Not applicable
  • 8572 Views
  • 13 replies
  • 0 kudos

Resolved! How to turn off voicemail on Samsung Galaxy S3

Hi Guys How do you turn off Voice mail When I had an iPhone it was just call ##21# but that does not work with my Samsaung Galaxy S3, how do you do it with the S3 Thanks Jeanette

Anonymous by Not applicable
  • 242647 Views
  • 42 replies
  • 3 kudos

Resolved! Puk Kode

I need check my puk kode but i dont have my puk kode on my o2 card.

Anonymous by Not applicable
  • 5792 Views
  • 7 replies
  • 0 kudos