Solved: s8 plus no android 8

Azzazal · ‎07-07-2018

my s8 plus, im struggling to get oreo on it, I bought it to replace my old s7 edge.

I presumed I would get the OTA update after setting it up but ofc sods law, it is showing android 7 and no updates due.

The phone isnt rooted etc so I am hoping there is something simple I can do to get the update, any help is appreciated

MI5 · ‎07-07-2018

You’ll have to wait for Voda to release the updates if it’s a Voda csc?
Dial *#1234# for the csc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-07-2018

Where did you buy it from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Azzazal · ‎07-07-2018

was an unlocked device from vodaphone, my wifes upgrade but wasnt locked in any way as she uses it internationally

MI5 · ‎07-07-2018

You’ll have to wait for Voda to release the updates if it’s a Voda csc?
Dial *#1234# for the csc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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