Solved: P20 pro

Cw1979 · ‎05-07-2018

My boyfriend has a p20 and I have a pro. When comparing selfie photos, his photos have more realistic colours. Mine has a constant yellow tint in lower light that doesn't happen in the P20. Does this sound right? I thought it supposed to be exactly the same selfie camera.

MI5 · ‎05-07-2018

If you have any doubts it's best to contact Huawei directly https://consumer.huawei.com/uk/support/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-07-2018

If you have any doubts it's best to contact Huawei directly https://consumer.huawei.com/uk/support/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎06-07-2018

That doesn't sound at all right @Cw1979. The picture quality, which is their main selling point, should be great on both phones. Do as advised above and contact Huawei directly.

It adds to your point with them ...as you are lucky enough to have two phones to make a comparison

Best of luck

Veritas Numquam Perit

EmilieT · ‎06-07-2018

Hi @Cw1979 It'd be fantastic if you could share with us what you find out on this after talking to Huawei!

Cheers @MI5 and @Cleoriff for the advice

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