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Swapping numbers PAC codes

Meady
Level 1: Joiner
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When I swapped my Three number over to O2 I kept my Three sim card. Swapped my wife's over but her Three sim card is now dead and I have no idea where the O2 sim card is. Any ideas on how to get her number onto a sim card?
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MI5
Level 94: Supreme
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@Meady 

When you port a number to a new network the original SIM will be disconnected.

You can't have the same number on two SIM cards. 

Have you ordered an O2 SIM card for your wife?

You may need to call customer services to track it down or get a new one Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120614 Posts
  • 605 Topics
  • 18122 Solutions
Registered:

@Meady 

When you port a number to a new network the original SIM will be disconnected.

You can't have the same number on two SIM cards. 

Have you ordered an O2 SIM card for your wife?

You may need to call customer services to track it down or get a new one Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
Former Staff
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Good morning @Meady, how are you getting on with your SIMs now? It's been a few days since you posted so if you still need any help give us a shout slight_smile

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