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Sony xperia J not sending texts to specific people

Anonymous
Not applicable

My sony phone after a factory re store and a session with an O2 Guru is still not sending texts to some people in my contact list. I have taken the sim out more than once since then to see if that is the problem but it is still coming back with the same message of 'could not send'.

 

Has anyone had a similar experience and or a solution to this?

 

Many thanks.

Message 1 of 12
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MI5
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@Anonymous wrote:
Would it be worth asking o2 Customer Services on 202 if their account is ok and possibly reset.

Certainly, random issues such as this require every avenue investigating....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
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Anonymous
Not applicable

Went into o2 yesterday and got a new sim and got it all swapped over. It liked one more number but it still doesn't like others. Anyone have any ideas now? 

Message 12 of 12
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