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on 11-09-2015 22:05
Hi,
I recenlty purchased the above tablet that comes with the keyboard (BKB50). The keyboard is supposed to last for up to a month one a charge for up to 8 hours use a day. However, mine would appear to be faulty as it drains battery like it's going out of fashion.
When it was off this afternoon (I double cheked it was off) after turning it back on 30 minutes later it had last 8% charge so it doesn't appear to be able to hold its charge.
I know as I bought the tablet only a week ago, I can get it replaced. But does anyone know if O2 will want the whole package back (tablet and keyboard) as they come together in one box!? I'd rather not send the tablet back after spending ages getting it set up (it works fine anyway!)
I will try and get hold of O2 tomorrow.
Thanks,
David.
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on 12-09-2015 12:41
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on 12-09-2015 12:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-09-2015 12:52
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on 12-09-2015 12:52
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on 12-09-2015 12:58
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on 12-09-2015 12:58
Actually the poor response from O2 gives you a real advantage as we are sure Sony will be a lot more helpful..
Best of luck...:smileywink:
Veritas Numquam Perit
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on 12-09-2015 13:09
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on 12-09-2015 13:09
I too assume that Sony will just replace or repair the keyboard as a standalone item.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.


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